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Frequently asked questions
Frequently Asked
Users
Developers
Kite Mobility is a shared mobility service that provides access to electric vehicles, e-bikes, and scooters through participating residential communities. Users can reserveand unlock vehicles using the Kite app, making it easy to travel without owning apersonal vehicle.
Taxes and processing fees are calculated at checkout and may vary depending on your trip type and duration.
Additional time beyond your selected ride package will be billed at the applicable hourly or per-minute rate.
No. Flexible hourly ride options are available without a subscription. Frequent riders can also access discounted rates through Kite Pass.
Kite Pass is a monthly membership option that includes discounted ride rates, flexible access, and added convenience for regular riders.
Yes. Trip extensions can be requested directly through the Kite app based on vehicle availability.
Yes. Charging costs are included during your reservation when using approved charging stations.


NEED SUPPORT?
Toll-free 1-855-554-5483 (KITE)
support@kitemobility.io
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